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Terms of Service

Last updated: January 2025

Welcome to CallSnag ("CallSnag", "we", "us" or "our"). These Terms of Service ("Terms") govern your access to and use of CallSnag's, including our website, apps, dashboard, API, and all related services (collectively, the "Services"). By using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use the Services.

1. Eligibility

You must be at least 16 years old to use the Services. If you are under 18, you may only use the Services under the supervision and with the consent of a parent or legal guardian, who is responsible for ensuring your compliance with these Terms. By using CallSnag, you confirm that you meet these requirements and are legally permitted to enter into this agreement.

2. Account Registration & Security

  • • You must provide accurate and current info and keep credentials confidential.
  • • You're responsible for all actions taken under your account.
  • • We reserve the right to suspend or terminate your account for any breach of these Terms.

3. Customer Responsibilities

You are solely responsible for:

  • • Ensuring all necessary consent is obtained for call recording and data processing.
  • • Complying with applicable laws and regulations related to communications.
  • • Using the Services in a lawful and ethical manner.

4. Subscription & Billing

Certain features of the Service are available through a paid subscription. By subscribing, you agree to pay the associated charges and authorize recurring payments using your selected payment method until cancellation.

You may cancel your subscription at any time via the app or your device's app store settings. Refund eligibility is determined at our discretion and subject to the policies of the applicable app store.

5. Data & Privacy

We take your privacy seriously. To learn how we collect, use, and store your information, please refer to our Privacy Policy. By using the app, you acknowledge and agree to the data practices outlined in that policy.

6. Intellectual Property Rights

The CallSnag platform—including designs, software, and trademarks—is owned by us or our licensors. You receive a limited, revocable license to use the Services as permitted by these Terms. You agree not to reverse-engineer, copy, or misuse our platform.

7. Disclaimers

The Services are provided "as-is." We make no guarantees about uptime, accuracy of AI, or legal compliance without your effort. We disclaim all warranties, whether express or implied.

8. Limitation of Liability

To the maximum extent permitted by law, CallSnag and its affiliates are not liable for any indirect, incidental, or consequential damages related to your use of the Services.

9. Indemnification

You agree to indemnify CallSnag against claims, damages, or legal costs arising from your use of the Services, violation of these Terms, or non-compliance with law.

10. Termination

You can stop using CallSnag at any time. We reserve the right to suspend or terminate access at our discretion for violations of these Terms or applicable law.

11. Changes to Terms

We may update these Terms from time to time. Your continued use constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of Delaware, regardless of conflict-of-law rules. Disputes will be resolved in the applicable courts of that jurisdiction.

If you have any questions about these Terms of Service, please contact us.